Amanah in Practice: How Ummah Unite Handles Your Money, Your Attendees' Data and Your Event

The money is not ours, so we do not hold it

Every paid ticket, booth booking and vendor order is a Stripe Connect destination charge. The organizer's or vendor's share is transferred into their own Stripe account as the payment succeeds; our platform fee stays with us; Stripe keeps its processing fee. Money reaches the organizer's bank on their Stripe account's own schedule, typically two business days, with no waiting period tied to the event date and no routine reserve.

We say 'not ours' deliberately. A platform that collects ticket money into its own account and releases it later is, for that period, holding money that belongs to a masjid, a school or a family business. Several platforms do this, some for legitimate risk reasons, and their terms say so. Ours are written so that we are never in that position. The full mechanics, including the one situation (fraud, cancellation, chargebacks) where a payout can be frozen, are in When Do Event Organizers Get Paid.

The data has a firewall, and it is in the Privacy Policy

Most privacy policies promise not to share personal information for marketing without consent. Ours does that, and goes one step further with a clause we call the Ethical Vetting Firewall: Ummah Unite "is legally forbidden from selling, licensing, or leasing any platform analytics, aggregate market research, or consumer intelligence to any corporation, organization, state actor, or entity that does not share fundamental Muslim values." It is in the policy, not on a marketing page, which means it binds us.

Attendee lists belong to the organizer. Followers and past attendees of an organizer's events can be messaged by that organizer from the dashboard, opt-outs are honored, and the list exports as a CSV because it is theirs. We do not run ads against attendee data and we do not pool attendee lists across organizers.

Donations carry no platform fee

A one-time donation added at ticket checkout goes to the organizer with 0% platform fee. Sadaqah is not a revenue line for us. Recurring donations, which require ongoing infrastructure, carry 5%.

Built for how our events actually run

Brothers', sisters' and family sections are native ticket types with their own capacity and their own check-in lists. Approval-gated registration exists for members-only programs. Prayer times appear on event pages. None of this is a plug-in or a workaround; it is the default because the organizers we serve asked for it first.

Numbers we publish can be checked

When we found that internal test events had crept into our public figures, we corrected the figures downward and published how we count. Our current numbers are on /press with the method next to them. We would rather be compared on numbers that can be verified than on claims that cannot.

What amanah does not mean

It does not mean we are free. We charge $1 + 2.5% at the attendee's checkout on paid tickets (or the organizer absorbs it), $10 + 2.5% on booth bookings, and $1 + 2.5% on vendor orders, and our platform fee is non-refundable, because the software work is done the moment the transaction completes. Free events are free. Those numbers are on /pricing, and they are the same for a weekly halaqa and a global summit.